Password reset

Since VaultPress is part of the Automattic family, your WordPress.com log in credentials are used to access your account. We’ve tried to make that clearer in a recent update. You’ll now see a reminder and a link to the lost password form on WordPress.com if you ever need to reset your password.

Screenshot of the login form

Thanks for the feedback everyone!

Posted in General | 1 Comment

Easier backup navigation

Quick feature update: we’ve just turned on pagination in the VaultPress dashboard, so you can more easily navigate your site’s backup snapshots. Backup snapshots are now listed 24 to a page in your dashboard (corresponding to one snapshot max per hour of your site), and you can move through the snapshots by clicking on the Older or Newer links at the bottom of each page.

To check it out, log in to your VaultPress dashboard and click on “Full Backups” in the left menu. If you scroll down your list of snapshots, you’ll find the new navigation links at the bottom of each page. We’re continuing to work on making the backups area better for you, so if you’ve got requests let us know here, or drop us a line at support@vaultpress.com.

Thanks to @BlogConsultant for the feature request. 🙂

Posted in Announcements, Features | 2 Comments

We like big downloads

Blade server, server case, server blade, open ...

Some blade server somewhere.

And we cannot lie, but when we were trying to give people restore files over 1 GB, we ran into an obscure bug in our systems stack. No longer! Now you can download your restore files to your heart’s content.

Long-term, however, I think having to download your restore files sucks. Why? Because to actually restore it you’d have to upload it all back someplace again. For a few megs, not a big deal, but what about when your site is 20GB? It could take weeks!

We have two things on the roadmap to address this. The first, and most important, is server-to-server restores. That means instead of you being in the middle, you give us a SFTP login and destination for your account and our high-speed servers talk directly to your high-speed servers and do in minutes what would take you hours or days. This is a high priority for us.

The second, to get around the archival problem, is allowing people to subscribe to get their backups on physical media, like a Blu-ray disk shipped to their office, or a USB stick. I love things that mirror the digital world to the physical so this will be a fun project, but more in track for next year.

Posted in General | 12 Comments

Early Milestones

It’s been almost a month since we opened the private beta of VaultPress. Over the weekend we were excited to welcome our hundredth beta customer. Take a bow, Adam Hansen!

One of my favorite parts of launching VaultPress beta has been getting to hear from our first users. We’ve received suggestions for improving everything from our signup form to handling backups for multi-gigabyte image stores. Thanks to each one of you who’s taken the time to get in touch with us and let us know what you think of VaultPress.

If you’re still waiting to receive your golden ticket, remember to link to your blog posts about VaultPress here, or to tweet with the #vaultpress hashtag to move to the front of the queue.

Posted in Meta | 5 Comments

Multi-site Support

Right now VaultPress is for standalone instances of WordPress only, but the question on everyone’s mind seems to be: what about MU + MS? With the merge of MU and WordPress into MS (multi-site) with 3.0 I’m not surprised it’s a hot topic.

For WordPress MS users, we just need to figure a few things out first, namely billing and enumerating your blogs. On the tech side, hooking into MS is not going to be hard since it’s basically just a bunch of WordPresses. VaultPress support is great, if say, your server goes away and takes 73,000 blogs with it.

(As an aside, we’ve just started sending out invites to allow existing customers to purchase coverage for a second blog.)

BuddyPress, bbPress… that’s another blog post. 🙂

Posted in General | 17 Comments