Akismet + VaultPress

Welcome to 2014 and a special something that the VaultPress and Akismet teams have been cooking up. Today, we’re announcing a new Akismet + VaultPress bundle.

Akismet Bundle

When you sign up for Akismet, you can also create a VaultPress account at the same time. The bundle includes the Akismet Professional plan and the VaultPress Lite plan. In one stop, you’ll be set for spam protection and backups for your WordPress site.

Normally these two plans would cost $10 per month or $114 per year if you bought them separately. Buying the bundle costs $9 per month or $99 per year, putting a few dollars back in your wallet.

To signup for the bundle head over to akismet.com/plans/. Later on we’ll be adding the bundle option to the vaultpress.com/plans/ signup process as well.

If you have any questions please drop us a note via vaultpress.com/contact/.

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Holiday support schedule

Support will be closed for non-emergencies from Tuesday, December 24th, 2013 to Thursday, January 2nd, 2014, as the VaultPress team celebrates the holiday season with their family and friends.

We’re still here for you if you run into any emergencies, but response times may be longer than usual.

If it’s an emergency, and you need assistance during this time, you can contact us from your VaultPress dashboard. Our support guides may also come in handy.

We wish you and yours a happy holiday season!

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Upcoming support closure for non-emergencies

We wanted to let you know that support will be closed for non-emergencies from Thursday, September 26th, 2013 to Thursday, October 3rd, 2013.

Every year, the VaultPress team joins our fellow Automatticians to dream up new ways of improving our services and delighting our users.

We’re still here for you if you run into any emergencies, but response times may be longer than usual.

If it’s an emergency, and you need assistance during this time, you can contact us from your VaultPress dashboard. Our support guides may also come in handy.

We look forward to showing you what we’re cooking. Thanks for flying VaultPress!

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The VaultPress plugin: now in the WordPress plugin repository

We’re happy to announce that the VaultPress plugin is now listed in the official WordPress plugin repository. As you may have already noticed, you will receive the standard WordPress notifications for any future releases. You’ll also be able to update the VaultPress plugin from your WordPress dashboard.

Our auto-update procedure will still be used when needed. For example, if we have to deploy a security hot-fix for a vulnerability that’s widely exploiting WordPress installations or for VaultPress performance upgrades. Feel safe, knowing we’ve got your back.

Accompanying this announcement, we also published the 1.4.6 maintenance release which fixes a couple of error notices if you are using PHP 5.4 on your server. Visit your WordPress dashboard and update VaultPress today.

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We’re sorry for the miscommunication

Some of you recently received an email from us that might have been a little confusing — maybe even caused a moment of panic — and we’d like to apologize for that.

Yesterday, we told some users that we had successfully completed their first backup. That was a mistake. The email was sent out while we were still processing the backups, and a few hours before they could actually access them in the VaultPress dashboard.

Some users who have been with us for a while also received these emails. Naturally, it’s confusing to hear that we recently completed your first backup, when we’ve been making backups all along. The email was a mistake, and the backups are safe and sound.

We’re sorry for the confusion we caused, and will do our best to send emails to you with the same care we take in making the backups themselves. As always, please feel free to drop us a line if there’s anything we can help with.

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