We’ve just enabled a new feature for all VaultPress customers that will now automatically notify you via email when we detect a connection error between VaultPress and your site.
We’ve identified a number of common issues that can cause a connection problem. The current issues that will trigger an automated email notification are:
- 301/302 redirect
- 500 Internal Server Error
- Database Connection Error
- 401 Unauthorized
- Invalid api signature
- Connection timeout
- Hostname does not resolve
- Plugin disabled
If VaultPress is unable to contact your site for five consecutive hours, we’ll send an initial alert email to you. We’ll send additional follow-up alerts to you and then to our concierge support team so we can work with you to make sure your site is protected.
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