Improvements to VaultPress Backups

An alternate ad banner idea that we didn't end up using, loosely organized around the concept that VaultPress goes to eleven.

It recently came to our attention that we were missing a few key files from our WordPress backups, namely:

  • .htaccess
  • favicon.ico
  • robots.txt
  • wp-config.php
  • language files (when present)

Our goal is to provide you a full backup of your WordPress, and while these files are easy to re-create, you shouldn’t have to! You don’t need to take any action if you’re a current VaultPress customer. New snapshots will automatically backup these additional files, which will make restores easier.

For our customers who are on metered hosting plans, there’s some cool stuff on the way. Stay tuned. :)

As a side note, we’ve just posted an overview of the features in VaultPress for folks who are considering signing up for the beta. Check it out, and let us know what you think. We’ll also be attending WordCamp Portland in September – hope to see you there!

Posted in Announcements | 1 Comment

Touring the VaultPress Dashboard

I’m John, one of the developers of VaultPress. As we continue to add features to VaultPress, we plan to post screencasts to give everyone a better picture of what’s going on. For our first screencast, I’ve put together a quick tour of the VaultPress dashboard. We hope you like it, and there is much more to come!

VaultPress Dashboard

VaultPress Dashboard

This movie requires Adobe Flash for playback.

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VaultPress heads to WordCamp Savannah

This weekend we’ll be handing out postcards promoting the VaultPress beta at WordCamp Savannah. These postcards are a slight modification of the “Hero” graphics we previously created for one of our online ads. If you’re near Savannah, stop by and say howdy to Matt and MT, the VaultPress team reps who’ll be on the campus of SCAD this weekend.


Posted in Announcements, Meta | 1 Comment

Behind the curtain

We know you’ve been craving more information on the inner workings of VaultPress and what you get after signing up.

VaultPress is an intricate system that does more than just back up your site. The VaultPress plugin uses WordPress hooks to receive alerts when any information has changed on your site and syncs those changes with our servers. Live ticker messages are displayed to show the status of exactly what’s going on – backing up a comment, adding a new post, changing an option, etc.

There are some changes that WordPress isn’t aware of such as files uploaded via FTP. To take care of these cases, VaultPress scans your site every evening and picks up these changes. If you’re a premium subscriber, VaultPress then scans the files for potential security threats or exploits.

Here’s a closer look at how VaultPress works.

Keep an eye on backup progress as your site is synchronized.
Screenshot of the plugin page during the initial sync

View stats, recent activity, and find links to your dashboard from WordPress.
Screenshot of the plugin page after the initial sync

After the initial sync with our servers is complete, the VaultPress dashboard is the best place to view your site information.

Get a quick look at all of your vaulted sites.

Browse through a list of snapshots and download plugins, uploads, themes, and database table dumps.

Premium subscribers get a list of any potential security issues found in files.

View a list of recent backup activity and status messages from the communication between VaultPress and your site.

Additional Help

You can now click on the Help link at the top right of each dashboard section to receive contextual help. Answers to most questions should be available there or in our flashy new Support section. Customers can read through the updated FAQ, learn about plugin configuration options, and view instructions on how to restore a site from a backup.

While we’re working on our automated restore service, we are currently offering complimentary concierge service to help our customers restore their sites. We hope to help everyone safeguard their site and sleep soundly at night. (And, yes, I just rhymed, yo.)

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Password reset

Since VaultPress is part of the Automattic family, your WordPress.com log in credentials are used to access your account. We’ve tried to make that clearer in a recent update. You’ll now see a reminder and a link to the lost password form on WordPress.com if you ever need to reset your password.

Screenshot of the login form

Thanks for the feedback everyone!

Posted in General | 1 Comment

Easier backup navigation

Quick feature update: we’ve just turned on pagination in the VaultPress dashboard, so you can more easily navigate your site’s backup snapshots. Backup snapshots are now listed 24 to a page in your dashboard (corresponding to one snapshot max per hour of your site), and you can move through the snapshots by clicking on the Older or Newer links at the bottom of each page.

To check it out, log in to your VaultPress dashboard and click on “Full Backups” in the left menu. If you scroll down your list of snapshots, you’ll find the new navigation links at the bottom of each page. We’re continuing to work on making the backups area better for you, so if you’ve got requests let us know here, or drop us a line at support@vaultpress.com.

Thanks to @BlogConsultant for the feature request. :)

Posted in Announcements, Features | 2 Comments

We like big downloads

Blade server, server case, server blade, open ...

Some blade server somewhere.

And we cannot lie, but when we were trying to give people restore files over 1 GB, we ran into an obscure bug in our systems stack. No longer! Now you can download your restore files to your hearts content.

Long-term, however, I think having to download your restore files sucks. Why? Because to actually restore it you’d have to upload it all back someplace again. For a few megs, not a big deal, but what about when your site is 20GB? It could take weeks!

We have two things on the roadmap to address this. The first, and most important, is server-to-server restores. That means instead of you being in the middle, you give us a SFTP login and destination for your account and our high-speed servers talk directly to your high-speed servers and do in minutes what would take you hours or days. This is a high priority for us.

The second, to get around the archival problem, is allowing people to subscribe to get their backups on physical media, like a Blu-ray disk shipped to their office, or a USB stick. I love things that mirror the digital world to the physical so this will be a fun project, but more in track for next year.

Posted in General | 11 Comments

Early Milestones

It’s been almost a month since we opened the private beta of VaultPress. Over the weekend we were excited to welcome our hundredth beta customer. Take a bow, Adam Hansen!

One of my favorite parts of launching VaultPress beta has been getting to hear from our first users. We’ve received suggestions for improving everything from our signup form to handling backups for multi-gigabyte image stores. Thanks to each one of you who’s taken the time to get in touch with us and let us know what you think of VaultPress.

If you’re still waiting to receive your golden ticket, remember to link to your blog posts about VaultPress here, or to tweet with the #vaultpress hashtag to move to the front of the queue.

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Multi-site Support

Right now VaultPress is for standalone instances of WordPress only, but the question on everyone’s mind seems to be: what about MU + MS? With the merge of MU and WordPress into MS (multi-site) with 3.0 I’m not surprised it’s a hot topic.

For WordPress MS users, we just need to figure a few things out first, namely billing and enumerating your blogs. On the tech side, hooking into MS is not going to be hard since it’s basically just a bunch of WordPresses. VaultPress support is great, if say, your server goes away and takes 73,000 blogs with it.

(As an aside, we’ve just started sending out invites to allow existing customers to purchase coverage for a second blog.)

BuddyPress, bbPress… that’s another blog post. :)

Posted in General | 13 Comments

New Logo and Ads

This is not interesting at all unless you’re interested in how building a service like VaultPress happens behind the scenes. There are basically two sides to the team, one working on the core technology that stores eleven copies of every one of your files, scans your plugins and themes for security issues, and makes sure our mirror of your site is up-to-the-second. The other side tries to make the reams of data we gather usable, intuitive, beautiful, and tries to let people who don’t know about VaultPress yet that we exist. This post is about that last part.

Continue reading

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